Shipping policy

SHIPPING

We dispatch orders within 2-3 business days. During peak periods, it might take up to 3-5 business days due to the high volume of orders.

Delivery fee: The delivery fee will be displayed during the checkout process.

Delivery Information: We use FedEx for most of our delivery options. Customers will see if delivery is available to their country during the checkout process.

CUSTOMS DUTY AND CUSTOMS CLEARANCE FEES Our store is based in Europe. Therefore, there are no customs duties and clearance fees within EU countries. For other countries, duties and fees are not included in the product price, and the buyer is responsible for customs clearance and payment. FedEx will provide options for customs clearance upon delivery.

EXCLUDED TIME PERIODS AND P.O. BOX ADDRESSES Our distribution center does not dispatch orders on Saturdays, Sundays, and public holidays in Portugal because FedEx does not operate on these days. We do not ship to P.O. box addresses.

FORCE MAJEURE The situation with our shipping providers might still be affected in light of the COVID-19 outbreak, but we will make sure to keep you updated at all times about how this might affect our orders going out or your returns coming back.

Although we use reasonable efforts to ensure that your order is delivered within a specified time period, we cannot accept responsibility for late deliveries due to circumstances outside of our control. Our customer service team will do our best to inform you of any unexpected delays.

If you have problems with tracking your order, please contact the Customer Service Team via our support email: customerservice@psychofunkypunk.com

RETURNS For detailed information on returns, please see our Return and Refund policy. 

The Shipping & Return Policy forms an integral part of the General Terms and Conditions of MARESDELIRIO - UNIPESSOAL LDA (“PSYCHO FUNKY PUNK” or “we”).

By purchasing our goods and/or using our services, you accept this Shipping Policy. Please read this Shipping Policy carefully.

The terms used here, unless otherwise defined, have the same meaning as in the General Terms and Conditions.